Your privacy matters to us

Last updated: October 30, 2026

Elm City Events ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through www.elmcityevents.ca, why we collect it, and how we look after it. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

Information you give us

• Contact form. Your name, email, organization, and anything else you choose to share, such as your phone number, the services you're interested in, budget, event date, how you heard about us, and your message.
• Newsletter sign-up. Your email address, so we can send our monthly newsletter.
• Job applications. The details you provide through our application form or by email.
• Email. Anything you send us directly at info@elmcityevents.ca or a team member's address.

Information collected automatically

We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how long people stay, and how they found us. Google Analytics uses cookies and collects information like your approximate location, device, and browser. We use this information in aggregate to improve the website. It does not tell us who you are.

How we use your information

• To respond to your inquiry and discuss your event
• To provide the services you engage us for
• To send our newsletter, if you subscribed
• To consider your application, if you applied for a role
• To understand and improve how our website is used

We don't sell or rent your personal information, and we don't use it for anything you wouldn't reasonably expect.

Service providers we use

We rely on a small number of trusted providers to run this website. They process information on our behalf and may store it outside Canada, including in the United States, where it may be subject to local laws.

• Netlify hosts this website and receives contact form submissions.
• Mailchimp manages our newsletter list and sends our emails.
• Google Analytics provides website usage statistics.
• Microsoft Forms collects job applications.
• Google Fonts serves the fonts used on this website.

Your choices

• Newsletter: every newsletter includes an unsubscribe link, or you can ask us to remove you at any time.
• Cookies: you can block or delete cookies in your browser settings. Our website works without them. You can also opt out of Google Analytics with Google's browser add-on.
• Access and correction: you can ask to see the personal information we hold about you, correct it, or have it deleted, subject to any legal obligation to keep it.

How long we keep information

We keep personal information only as long as we need it for the purposes above, or as required by law, and then delete it securely.

Protecting your information

We use reasonable safeguards to protect personal information, including encrypted connections (HTTPS) on this website and limiting access to the people on our team who need it.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

For any privacy question or request, contact us: